The evidence presented in this package was developed by patients, nurses and GPs as part of the REST project. Patient and GP surveys showed widespread evidence of inappropriate, long term prescribing of hypnotics by GPs. GPs were unhappy with their current management of sleep problems and motivated to improve sleep management. Interviews of patients and clinicians helped us to understand patients' and clinicians' perspectives of the consultation for insomnia. We worked with a Quality Improvement Collaborative group of general practices where GPs and nurses piloted the tools and techniques and developed the new philosophy and process for management of insomnia.